Cancellation/Refund Policy

Cancellation

All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or Membership account number you purchase Recharge for and all charges that result from those purchases. Sai Net Services is not responsible for any purchase of Recharge for an incorrect mobile number or Membership account number.

Refund Policy

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on info@sainetservices.co.in. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or Membership account number, operator name, Recharge value, Transaction date and Order Number Sai Net Services shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.